Easy Claims with HICAPS

At our clinic, we make accessing your allied health care as simple and stress-free as possible. That’s why we offer HICAPS on-the-spot claiming, allowing eligible patients to claim their private health insurance benefits instantly at the time of their appointment.

  • HICAPS is Australia’s leading electronic health claims system. It allows you to claim your private health insurance rebate immediately after your appointment, rather than paying the full fee upfront and lodging a claim later.

    Important Things to Know

    • Rebates vary depending on your health fund and level of cover

    • Annual limits and waiting periods may apply

    • Some services may require a gap payment

    We recommend contacting your health fund directly for detailed information about your policy.

    • Instant rebates – your eligible health fund benefit is processed on the spot

    • Less out-of-pocket expense – you only pay the gap (if applicable)

    • No paperwork – no claim forms or online submissions needed

    • Fast and secure – claims are processed electronically in seconds

    • Convenient – simply bring your private health insurance card to your appointment

    Our friendly reception team will let you know your rebate amount before processing your claim, so there are no surprises.

  • We provide HICAPS claiming for patients who hold eligible extras cover with participating Australian private health funds. Coverage and rebate amounts depend on your individual policy and level of extras cover.

    Health Funds

    We accept HICAPS claims from most major Australian private health funds, including (but not limited to):

    • Medibank

    • Bupa

    • HCF

    • nib

    • AHM

    • Australian Unity

    • Teachers Health

    • Defence Health

    If you’re unsure whether your fund or policy is eligible, our team is happy to check for you.

  • If you have any questions about HICAPS, private health rebates, or whether your appointment is covered, please don’t hesitate to contact our clinic. We’re here to help you get the most out of your health care.